Customer: Global search and analytics platform
HQ: San Francisco
Workplace strategy: Distributed
Solutions used: Network, HQ, Analytics, Events
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This customer needed a single solution to help enable and simplify the delivery of their distributed work strategy. They wanted to offer employees access to flexible workspace as well as manage bookings for their existing HQ sites.
They were struggling with a lack of insight and data on how both flexible workspaces and their own offices were being used by employees.
Previously, remote employees had been expensing individual workspace memberships, however this quickly became costly, complicated to manage, and made it impossible to monitor utilization and quality.
The customer now provides employees with a single platform for booking workspace globally, across their own buildings and thousands of flexible workspaces. The result is a marked improvement in employee satisfaction, productivity and collaboration.
As well as streamlining employee experience, Desana has significantly eased management challenges by providing administrators with a single dashboard to control, curate and monitor workspace use.
The granular data provided by Desana offers immediate visibility on utilization and has supported the the business to quickly adapt workspace strategy in response to changing market or employee needs.
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